19 Feb
When running an import and export business, managers typically stop assessing the success of their supply chain and products once they’re shipped and delivered on time. Although this is a good way to track the efficiency of the logistics system, it also assumes total customer satisfaction, yet this is not true. According to recent statistics, up to one in three orders often result in a return. Indeed, customer returns are an inevitable aspect of the sales process. While it can be a bothersome, and less than desirable component of your business to deal with, your consumers expect clear, lenient policies and flexibility. Specifically where and…
